HOSPITALITY

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HOSPITALITY 2017-06-06T18:39:00+11:00

hospitalityHOSPITALITY

A world of opportunities

Whether you’re looking for casual work or a long-term career, the hospitality industry offers a world of employment opportunities and a fast-paced, service-oriented vibe you’ll love.

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20-week work placements included in all courses READ MORE

SIT30616 Certificate III in Hospitality

Get started with this practical course designed to develop core hospitality skills in the areas of service, sales and operations.

Possible SERVICE, SALES AND OPERATIONAL positions: food and beverage attendant, restaurant host, waiter, senior bar attendant, guest service agent, front desk receptionist, function attendant/host, gaming attendant, housekeeper

Duration
0.75 academic years (3 terms of 10 weeks plus term breaks)

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Study mode
All courses are delivered in full-time mode including 15 hours of classroom-based training and 5 hours of online learning each week. You’ll also be required to complete a compulsory 20-week work placement.
Click here for class timetables

Entry requirements
Candidates must be aged 18 years or over with evidence of at least 11 years of formal schooling and an upper intermediate level of English (IELTS 5.5 or equivalent).
Click here for more details

Further studies
Successfully complete SIT30616 Certificate III in Hospitality and enjoy guaranteed entry and full credit transfer towards our SIT50416 Diploma of Hospitality Management or SIT60316 Advanced Diploma of Hospitality Management.

Units of competency
SITHIND002 Source and use information on the hospitality industry
SITXWHS001 Participate in safe work practices
SIITHIND001 Use hygienic practice for hospitality service
SITXFSA001 Use hygienic practices for food safety
SITXCCS006 Provide service to customers
BSBWOR203 Work effectively with others
SITXCOM002 Show social and cultural sensitivity
SITXHRM001 Coach others in job skills
SITHACS002 Provide housekeeping services to guests
SITHACS003 Prepare rooms for guests
CPPCLO2035A Maintain cleaning storage areas
CPPCLO2009A Clean glass surfaces
CPPCLO2001A Maintain hard floor surfaces
CPPCLO2004A Maintain carpeted floors
SITHIND004 Work effectively in hospitality service (WORK PLACEMENT)

SIT50416 Diploma of Hospitality Management

Aiming to succeed at a senior operations level? Prepare for roles where you’ll operate independently, take responsibility for others and make operational business decisions.

Possible SENIOR OPERATIONS positions: banquet or function manager, restaurant manager, front office manager, motel manager, executive housekeeper and bar manager

Standard duration
1.5 academic years (6 terms of 10 weeks plus term breaks) including SIT30616 Certificate III in Hospitality

Intensive duration
1 academic year (4 terms of 10 weeks plus term breaks) including SIT30616 Certificate III in Hospitality

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Study mode
All courses are delivered in full-time mode including 15 hours of classroom-based training and 5 hours of online learning each week. You’ll also be required to complete a compulsory 20-week work placement.
Click here for class timetables

Entry requirements
Candidates must be aged 18 years or over with evidence of at least 11 years of formal schooling and an upper intermediate level of English (IELTS 5.5 or equivalent).
Click here for more details

Further studies
Upgrade your qualification to SIT60316 Advanced Diploma of Hospitality Management in just six months. Alternatively, you’ll be eligible for entry and one year’s credit towards the following degrees at Southern Cross University.

  • Bachelor of Business in Convention and Event Management (3007130)
  • Bachelor of Business in Hotel Management (3004145)
  • Bachelor of Business in Tourism and Hospitality Management (3007314)

http://www.scu.edu.au/scupathways/aqfvocationallinkages

Units of competency
SITHIND002 Source and use information on the hospitality industry
SITXWHS001 Participate in safe work practices
SIITHIND001 Use hygienic practice for hospitality service
SITXFSA001 Use hygienic practices for food safety
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITHACS002 Provide housekeeping services to guests
SITHACS003 Prepare rooms for guests
CPPCLO2035A Maintain cleaning storage areas
CPPCLO2009A Clean glass surfaces
CPPCLO2001A Maintain hard floor surfaces
CPPCLO2004A Maintain carpeted floors
SITXGLC001 Research and comply with regulatory requirements
SITXWHS003 Implement and monitor work health and safety practices
SITXWHS002 Identify hazards, assess and control safety risks
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
BSBDIV501 Manage diversity in the workplace
SITXCOM005 Manage conflict
BSBITU203 Communicate electronically
SITXCCS007 Enhance customer service experiences
SITXMGT002 Establish and conduct business relationships
BSBMGT517 Manage operational plan
SITXMGT001 Monitor work operations
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXCCS008 Develop and manage quality customer service practices
SITHIN004 Work effectively in hospitality service (WORK PLACEMENT)

SIT60316 Advanced Diploma of Hospitality Management

Prepare for senior hospitality positions where you’ll be responsible for strategic business management and operational decisions. Develop specialised managerial skills and substantial industry knowledge.

Possible SENIOR MANAGEMENT positions: cafe owner or manager, food and beverage manager, rooms division manager, motel owner or manager, club secretary or manager

Duration
2 academic years (8 terms of 10 weeks plus term breaks) including SIT30616 Certificate III in Hospitality and SIT50416 Diploma of Hospitality Management

READ MORE

Study mode
All courses are delivered in full-time mode including 15 hours of classroom-based training and 5 hours of online learning each week. You’ll also be required to complete a compulsory 20-week work placement.
Click here for class timetables

Entry requirements
Candidates must be aged 18 years or over with evidence of at least 11 years of formal schooling and an upper intermediate level of English (IELTS 5.5 or equivalent).
Click here for more details

Pathway to university
Successfully complete our SIT60316 Advanced Diploma of Hospitality Management and you’ll be eligible for entry and 1.5 year’s credit towards the following degrees at the highly-regarded Southern Cross University.

  • Bachelor of Business in Convention and Event Management (3007130)
  • Bachelor of Business in Hotel Management (3004145)
  • Bachelor of Business in Tourism and Hospitality Management (3007314)

http://www.scu.edu.au/scupathways/aqfvocationallinkages

Units of competency
SITHIND002 Source and use information on the hospitality industry
SIITHIND001 Use hygienic practice for hospitality service
SITXFSA001 Use hygienic practices for food safety
SITXCOM002 Show social and cultural sensitivity
SITHACS002 Provide housekeeping services to guests
SITHACS003 Prepare rooms for guests
CPPCLO2035A Maintain cleaning storage areas
CPPCLO2009A Clean glass surfaces
CPPCLO2001A Maintain hard floor surfaces
CPPCLO2004A Maintain carpeted floors
SITXGLC001 Research and comply with regulatory requirements
SITXWHS003 Implement and monitor work health and safety practices
SITXWHS002 Identify hazards, assess and control safety risks
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
BSBDIV501 Manage diversity in the workplace
SITXCOM005 Manage conflict
BSBITU203 Communicate electronically
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXMGT002 Establish and conduct business relationships
BSBMGT517 Manage operational plan
SITXMGT001 Monitor work operations
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXWHS004 Establish and maintain a work health and safety system
SITXHRM004 Recruit, select and induct staff
SITXHRM006 Monitor staff performance
BSBMGT617 Develop and implement a business plan
SITXMPR007 Develop and implement marketing strategies
BSBFIM601 Manage finances
SITXFIN005 Manage physical assets
SITHIND004 Work effectively in hospitality service (WORK PLACEMENT)